Privacy Policy
This Privacy Policy explains how Subflow (“we”, “us”) collects, uses and protects personal data when you visit subflow.agency or contact us about our services.
1. Who we are
The data controller is [Full name / Company name], [Address, Country]. You can contact us on Telegram at @and_ads or by email at [email@subflow.agency].
2. Data we collect
- Information you submit through our contact form: your name, Telegram username, Telegram channel link and approximate monthly ad budget.
- Messages you send us on Telegram or by email.
- Technical data collected automatically: IP address, browser and device type, pages visited, referring source and ad click identifiers (such as fbclid or gclid).
3. How we use your data
- To reply to your request and prepare a proposal.
- To provide and manage the services you order.
- To measure and improve our advertising and website.
- To meet legal and accounting obligations.
Legal bases: your request before entering a contract, performance of a contract, our legitimate interest in running and improving our business, and your consent for non-essential cookies.
4. Cookies and tracking
We may use the Meta Pixel and Meta Conversions API, Google Ads and Google Analytics tags to understand how visitors reach and use our site and to measure ad performance. These tools may set cookies and process technical data. You can block or delete cookies in your browser settings and manage ad preferences in your Meta and Google accounts.
5. Who we share data with
We do not sell your personal data. We share it only with service providers that help us operate: Google (Google Workspace and Google Sheets for storing requests, Google Ads), Meta Platforms (advertising and measurement), Telegram (communication) and our website hosting provider. Some of these providers may process data outside your country, including in the United States, under appropriate safeguards.
6. How long we keep data
We keep form submissions and correspondence for up to 24 months after our last contact, unless a longer period is required by law or you become a client, in which case we keep data for as long as the contract and related legal obligations require.
7. Your rights
Depending on where you live, including under the EU GDPR, you have the right to access, correct or delete your personal data, to restrict or object to its processing, to data portability, and to withdraw consent at any time. To exercise these rights, contact us on Telegram at @and_ads or at [email@subflow.agency]. You also have the right to lodge a complaint with your local data protection authority.
8. Security
We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, but we work to keep your information safe.
9. Children
Our services are intended for businesses and adults. We do not knowingly collect data from anyone under 16.
10. Changes
We may update this policy from time to time. The latest version is always available on this page with the date of the last update.