Terms of Service
These Terms govern your use of subflow.agency and the services provided by Subflow (“we”, “us”). By ordering our services, you (“Client”) agree to these Terms.
1. Services
We provide Telegram channel promotion services, including: setting up and managing ad campaigns on Facebook Ads (Meta), Telegram Ads and Google Ads; creating a pre-landing page when needed; setting up subscription tracking (pixel, Telegram bot, invite links, Conversions API); optimization and reporting. Ad creatives are available as a separate service. The exact scope is agreed with each Client before work starts.
2. Fees and payment
- Promotion: $300 per month plus 10% of the monthly ad spend, unless otherwise agreed in writing.
- Ad creatives: static from $5, video from $20 per creative, quoted before production.
- Fees are paid in advance for each monthly period. Work starts after payment is received.
- Fees already paid for a started period are non-refundable, except where required by law.
3. Advertising budget
The advertising budget is not included in our fees. It is paid by the Client directly to the advertising platforms (Meta, Telegram, Google), preferably from the Client’s own ad accounts. We are not responsible for platform charges, billing errors or account restrictions imposed by those platforms.
4. Results
Advertising results depend on many factors outside our control, including platform algorithms, competition, audience behavior and the content of the Client’s channel. We do not guarantee a specific number of subscribers, cost per subscriber, or any other result. Any figures shown on our website are examples only.
5. Client responsibilities
- The Client is responsible for the content of their Telegram channel and confirms it complies with applicable laws and the advertising policies of Meta, Telegram and Google.
- The Client provides the access, materials and information needed to perform the services in a timely manner.
- We may refuse or stop work for channels or ads that violate laws or platform policies.
6. Launch time
We aim to launch campaigns within 72 hours after receiving payment, the brief and all necessary access. Delays caused by platform reviews, missing access or materials do not count toward this time.
7. Term and cancellation
Services are provided on a monthly basis. Either party may cancel by giving notice before the start of the next monthly period. On cancellation we stop managing campaigns and hand over access and tracking settings related to the Client’s accounts.
8. Intellectual property
Creatives and landing pages paid for in full become the Client’s property. We may mention the Client’s channel in our portfolio unless the Client asks us not to.
9. Limitation of liability
To the extent permitted by law, our total liability for any claim related to the services is limited to the fees paid by the Client for the month in which the claim arose. We are not liable for indirect losses, lost profits, or actions of third-party platforms.
10. Changes and contact
We may update these Terms. The latest version is always published on this page. Questions? Contact us on Telegram at @and_ads or at [email@subflow.agency].
11. Governing law
These Terms are governed by the laws of [Country]. Disputes are resolved by the competent courts of [City, Country], unless mandatory law provides otherwise.